sears kenmore fridge compressor repair cost

#Sears kenmore fridge compressor repair cost for free#
#Sears kenmore fridge compressor repair cost serial#

That may mean escalating your issue and even filing in small claims court to get the repair covered.Ĭopyright 2021 by KPRC Click2Houston - All rights reserved. We have seen evidence that Sears does cover the labor and the parts when consumers push the issue. However, just as Sears told KPRC 2 News, that is not standard and labor is typically not covered under the warranty.

“Someone needs to pay because we’ve already paid.”Īfter we reached out to Sears, Dailey told us a technician came out to her home and replaced the compressor for free. “They’re selling bad products, and they need to take care of their customers,” said Dailey. Sears wouldn’t answer questions about penidng litigation, and the spokesperson referred our questions about the LG compressor inside the Kenmore fridge to LG. Our lead refrigeration technician completed the replacement of the compressor this afternoon and all is operating properly.” We contacted the Daileys today to explain this and we arranged to repair their refrigerator this afternoon under the terms of their warranty. It is important to note that the manufacturer’s warranty covers the part and it specifically notes that labor is not covered. Regarding the Dailey customer - we have provided responsive service on several occasions and they have opted to forego the repair because they did not want to pay the charges they were obligated to pay. “At Sears, the satisfaction of our members and customers is our top priority. When we reached out to Sears, a spokesperson sent this statement: “I mean, a big corporation like that should be able to retract products and you know, take care of their consumers.” “That’s kind of, I guess, shady,” said Dailey. While it paid consumers for damages in those cases, it did not admit any wrongdoing continued to use the same compressors in Kenmore refrigerators like April’s. LG settled two class actions alleging its refrigerators were defective because of cooling problems with its compressors. LG and Sears knew about the alleged defectĪ class-action lawsuit against LG is pending right now over this exact issue. Even if she did pay the money to replace the LG compressor, the chances are good that the new one will stop working in 2 to 3 years. About a year ago, she paid $380 to repair the ice maker that stopped working. Last night a repairman declared the compressor defective. KenmoreElite Sears Kenmore Replies 5 Views 120. Kenmore Elite Refrigerator, New Compressor, Not Cooling Well.

#Sears kenmore fridge compressor repair cost serial#

“I just don’t have that money right now.”ĭailey already spent $2,249 when she bought the refrigerator in 2018. I bought a Kenmore Elite Model 795.7313 refrigerator/freezer serial 606MRXX1M506 on 9/24/16. I guess the question is would the repair costs not be worth it was given the cost for a new fridge. “That just wasn’t an option for us,” Dailey said. The bad news? The labor to put it in is not covered. The good news is the compressor is covered under the warranty. When she called Sears Repair Center, they sent out a third-party repair company who told her the LG compressor in her fridge needs to be replaced. Warranty says customers must pay for repairs Even though the digital read-out on the fridge says her refrigerator is 33 degrees inside, an actual thermometer reveals it is actually 64 degrees. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling.

#Sears kenmore fridge compressor repair cost for free#

For now, she’s using a small refrigerator in her garage that she got for free online from a neighbor. Fridges just stop coolingįeeding April Dailey’s family of six takes a fully stocked fridge. Years later, the company is still installing the same defective compressors in Kenmore refrigerators. That is the year consumers filed the first class action lawsuit against LG over refrigerators built with the company’s “smart cooling system” and linear compressors.

KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. Their expensive appliances are failing after just two to three years. Millions of consumers who purchased Kenmore fridges made with LG parts are finding out the hard way that’s not always the case. Kit includes: Screws Nuts Instructions.HOUSTON – When you purchase a refrigerator, you expect it to keep your food cold for years. If the wiring harness has a WHITE wire, attach the flying lead to terminal 1 If the wiring harness has a RED wire, attach the flying lead to terminal 2. He advised of the history of LG compressor problems and of the. Flying lead - Commonly found on Whirlpool, Kenmore, and other brands - Replaces many 24, 12, 10, and 8 hour defrost timers from these brands. Last night a repairman declared the compressor defective, charging us 80 for a service call.